{"id":3476,"date":"2021-01-18T04:25:28","date_gmt":"2021-01-18T04:25:28","guid":{"rendered":"https:\/\/osmo.com.hk\/?page_id=3476"},"modified":"2021-01-18T04:25:41","modified_gmt":"2021-01-18T04:25:41","slug":"returns-or-exchanges","status":"publish","type":"page","link":"https:\/\/osmo.com.hk\/en\/returns-or-exchanges\/","title":{"rendered":"Returns or Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3476\" class=\"elementor elementor-3476\" data-elementor-settings=\"[]\">\n\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-element elementor-element-7535baf elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"7535baf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b20e0f8 elementor-column elementor-col-100 elementor-top-column\" data-id=\"b20e0f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef588e5 elementor-widget elementor-widget-text-editor\" data-id=\"ef588e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><h1>Returns or Exchanges<\/h1><p>1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0No return of merchandise will be accepted. Please read the returns or exchanges policy before you place an order.<\/p><p>2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Exchanged within fourteen (14) days of receipt if the merchandise you ordered are faulty, defective or damaged (with no fault on your part), or the merchandise are not what you ordered, or the delivery is of an incorrect quantity, provided that:<\/p><p>2.1\u00a0\u00a0\u00a0the exchanges policy applies;<\/p><p>2.2\u00a0\u00a0\u00a0the merchandise are unused and in the condition originally sold together with all parts and accessories which are provided with the merchandise including manuals, certificates, labels, tags, consumables, bags, and boxes;<\/p><p>2.3\u00a0\u00a0\u00a0the packaging of the merchandise must be in the condition in which it was delivered to you; and<\/p><p>2.4\u00a0\u00a0\u00a0a request for exchange is sent to our customer service representative via Whatsapp and you need to take your merchandise together with the invoice\/receipt to our showroom to process the exchange within fourteen (14) days.<\/p><p>3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0You agree and accept that merchandise is acceptable for exchange subject to stocks availability.<\/p><p>4\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0You agree and accept that it will be at our sole discretion whether the merchandise is accepted for exchange.\u00a0Under no circumstances will we accept the return of any merchandise directly to us or be held liable for your damages for whatever reasons.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns or Exchanges 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0No return of merchandise will be accepted. Please read the returns or exchanges policy before you place an order. 2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Exchanged within fourteen (14) days of receipt if the merchandise you ordered are faulty, defective or damaged (with no fault on your part), or the merchandise are not what you ordered, or the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/osmo.com.hk\/en\/wp-json\/wp\/v2\/pages\/3476"}],"collection":[{"href":"https:\/\/osmo.com.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/osmo.com.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/osmo.com.hk\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/osmo.com.hk\/en\/wp-json\/wp\/v2\/comments?post=3476"}],"version-history":[{"count":5,"href":"https:\/\/osmo.com.hk\/en\/wp-json\/wp\/v2\/pages\/3476\/revisions"}],"predecessor-version":[{"id":3507,"href":"https:\/\/osmo.com.hk\/en\/wp-json\/wp\/v2\/pages\/3476\/revisions\/3507"}],"wp:attachment":[{"href":"https:\/\/osmo.com.hk\/en\/wp-json\/wp\/v2\/media?parent=3476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}